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Privacy policy

Privacy Policy

INFORMATION ON THE PROCESSING OF PERSONAL DATA
of users visiting the websites of "Nuovo Centro Casalinghi s.r.l."
pursuant to Article 13 of Regulation (EU) 2016/679

WHY THIS INFORMATION
Pursuant to Regulation (EU) 2016/679 (hereinafter "Regulation"), this page describes the methods of processing personal data of users visiting the website of Nuovo Centro Casalinghi s.r.l. (hereinafter "Data Controller") located at 72021 Francavilla Fontana (BR), Via Capitano di Castri n. 56, in its capacity as "Data Controller," accessible online at the following address:

www.vipostore.it

This information does not apply to other websites, pages, or online services that can be accessed through hyperlinks posted on the websites but refer to external resources not related to the Data Controller's domains.

DATA CONTROLLER
Following the consultation of the aforementioned site, data related to identified or identifiable individuals may be processed. The Data Controller is Nuovo Centro Casalinghi s.r.l., located at 72021 Francavilla Fontana (BR), Via Capitano di Castri n. 56, Email: info@vipostore.com, PEC: neviposrl@pec.it, Phone: 0831 819884, VAT & Tax Code: 02438920742 / 02438920742.

DATA PROTECTION OFFICER
The Data Protection Officer (DPO) can be reached at the following address: College Team s.r.l. - Via Francesco Cilea 200 - 00124 Rome - email: dpo@collegeteam.it.

LEGAL BASIS FOR DATA PROCESSING
The personal data indicated on this page are processed by the Data Controller:

  1. To respond to information requests through the Contact form;
  2. To fulfill the necessity of executing a contract to which the data subject is a party or to take pre-contractual measures at their request;
  3. The express consent of the data subject;
  4. The necessity to pursue the legitimate interest of the Data Controller (particularly regarding fraud and insolvency prevention).

SOURCE AND TYPE OF PROCESSED DATA

Nuovo Centro Casalinghi s.r.l. collects personal data voluntarily provided by users:

  • Upon registration on the website or when users perform a transaction via the website, along with other personal data related to order processing. This data may include: title, name and surname, business name, VAT number (if applicable), date of birth, gender, email address, username and password, shipping and billing address (including postal code, city, and country), phone and fax numbers, type and quantity of products ordered, order date, order status, delivery date and time, order value, currency, payment information (credit card number and expiration date), return requests, and user offers.

  • Data related to the use of the website by the user, such as IP address, products viewed, and items in the cart; if the user arrived at the website via a referral page or a link in a promotional email or advertisement on another website redirecting to Nuovo Centro Casalinghi s.r.l.’s website.
    The company may also collect information regarding the referral page, promotional email, or advertisement, along with the user's IP address to analyze the effectiveness of marketing campaigns (collectively "usage data").

  • When sending a message using the contact addresses on the website www.vipostore.it.

The optional and voluntary submission of messages to contact addresses, as well as the completion and submission of forms on the site, involves the acquisition of the sender's contact data, necessary to respond, as well as all personal data included in the communications.

The data provided will be processed using IT and telematic tools solely to provide the requested service and, for this reason, will be stored exclusively for the period during which the service is active.

PURPOSES OF DATA PROCESSING

Depending on the type of processing to be carried out, the Data Controller uses:

  • Transaction data to process and fulfill orders, manage payments, communicate with the user about the order, handle returns, provide customer support, and allow product collection. Data will also be used to acquire pre-contractual data and information, exchange information necessary for the execution of the contractual relationship, including pre- and post-contractual activities, formulate requests or fulfill received requests, manage accounting, and tax compliance.
  • The personal data of the data subject may also be processed for newsletter registration purposes on the website. This data may include: title, name and surname, and email address. The data provided will be processed solely to provide the requested service and will be stored exclusively for the period during which the service is active.
  • To respond to communications, information requests, and/or services from users via the contact address(es).
  • Finally, the data will be used to manage and control risks, prevent potential fraud, insolvencies, or non-fulfillment, prevent and manage potential disputes, and take legal action if necessary.

COOKIES AND OTHER TRACKING SYSTEMS

In order to make its services as efficient and user-friendly as possible, this site uses cookies. Therefore, when visiting the site, a minimal amount of information is stored on the user's device, such as small text files called "cookies," which are saved in the user's web browser directory. There are various types of cookies, but essentially, their main purpose is to make the site function more effectively and to enable certain features.

Cookies are used to improve the user's overall navigation.

For more information on the cookies used by this website, you can view the cookie policy at the following link.

RECIPIENTS OF PERSONAL DATA

The personal data processed by the Data Controller is not disseminated, i.e., not made available to unspecified individuals, in any form, including through their provision or simple consultation. They may, however, be communicated to authorized individuals who operate under the authority of the Data Controller. In this regard, “Nuovo Centro Casalinghi s.r.l.” has appointed third-party service providers related to the operation of the website, such as hosting service providers, marketing and website service providers, IT maintenance providers, shipping services, VAT verification services, as well as service providers that enable the integration of other features on the website for user use at their discretion. These service providers, designated as Data Processors, are provided with only the personal data necessary to provide the corresponding services and are not authorized to use or disclose the personal data for any other purposes without the data subject's prior consent.

Data may also be communicated, as strictly necessary, to individuals who, for the purpose of fulfilling orders, other requests, or service provisions related to the transaction or contractual relationship with the Data Controller, must provide goods and/or services on behalf of the Data Controller.

Finally, the data may be communicated to authorized entities pursuant to legal provisions, regulations, or EU laws.

TRANSFER OF DATA

The Data Controller does not transfer personal data to third countries or international organizations. However, it reserves the right to use cloud services; in this case, service providers will be selected from those providing adequate guarantees, as outlined in Article 46 of Regulation (EU) 2016/679.

DATA STORAGE

The Data Controller retains and processes personal data for the time necessary to fulfill the stated purposes. Afterward, the personal data will be stored and not further processed, for the period established by civil and tax regulations.

In particular, they will be stored for the entire duration of the user's registration and, in any case, for no more than 12 (twelve) months of inactivity, or if no Services and/or Products have been associated or purchased during this period.

For personal data provided for commercial promotion purposes related to services other than those already acquired by the data subject, for which they initially gave consent, the data will be stored for 24 months, unless the consent is revoked.

For data provided for profiling purposes, this will be stored for 12 months, unless consent is revoked.

Moreover, if a user provides personal data not requested or unnecessary for fulfilling the requested service, "Nuovo Centro Casalinghi s.r.l." will not be considered the Data Controller of these data and will delete them as soon as possible.

RIGHTS OF THE DATA SUBJECT

In relation to the data subject to processing under this privacy policy, the data subject has the right to:

  • Request the Data Controller access to their personal data and related information (Article 15 of the GDPR);
  • Request the correction of inaccurate data or the completion of incomplete data (Article 16 of the GDPR);
  • Request the deletion of personal data (under the conditions set out in Article 17, paragraph 1 of the GDPR, and subject to the exceptions in paragraph 3 of the same article);
  • Request the restriction of processing their personal data (under the conditions of Article 18, paragraph 1 of the GDPR);
  • Request and obtain from the Data Controller — in cases where the legal basis for processing is a contract or consent and the processing is done by automated means — their personal data in a structured, machine-readable format, to communicate such data to another data controller (right to data portability – Article 20 of the GDPR);
  • Object at any time to the processing of their personal data in the event of specific circumstances related to their situation (Article 21 of the GDPR);
  • Withdraw consent at any time, provided the processing is based on consent for one or more specific purposes. Processing based on consent before its withdrawal remains lawful (Article 7, paragraph 3, of the GDPR).

Requests can be submitted to the Data Controller via PEC at neviposrl@pec.it, via email at info@vipostore.com, or by registered mail to Via Capitano di Castri n. 56 - 72021 Francavilla Fontana (BR).

Requests can also be submitted by contacting the Data Protection Officer at College Team s.r.l. – Via Francesco Cilea 200 - 00124, Rome, email: dpo@collegeteam.it.

RIGHT TO FILE A COMPLAINT

Data subjects who believe that the processing of their personal data through this site violates the provisions of the Regulation have the right to file a complaint with the Data Protection Authority, as per Article 77 of the Regulation, or to seek judicial remedy (Article 79 of the Regulation).

REFUSAL TO PROVIDE PERSONAL DATA

Data subjects cannot refuse to provide the Data Controller with personal data necessary to comply with laws regulating commercial transactions and taxation.

Therefore, refusal to provide the data necessary by law will prevent the fulfillment of orders. Other data listed under the section “Source of Data and Types of Data Collected” are provided voluntarily; however, if the data subject decides not to provide the requested data, "Nuovo Centro Casalinghi s.r.l." may not be able to provide services, complete transactions through the website, or process the order.

AUTOMATED DECISION-MAKING PROCESSES

The Data Controller does not perform processing that involves automated decision-making processes based on personal data, except those mentioned in the “Recipients of Personal Data” section related to individuals requesting newsletter subscriptions.